The Gujarat State Road Transport Corporation (GSRTC) operates one of India’s largest public bus networks, serving passengers within Gujarat and neighboring states. With 8,000+ buses, 126 depots, and 226 bus stands, GSRTC ensures reliable and affordable travel.
Key Features of GSRTC Services:
✔ Live Bus Tracking – Real-time bus location & ETA
✔ Online Ticket Booking – Via gsrtc.in
✔ Helpline & Depot Numbers – For enquiries & complaints
✔ Mobile App – For bookings & live tracking
GSRTC Bus Enquiry & Helpline Numbers
1. Central Helpline & Complaint Numbers
- GSRTC Customer Care: ☎ 079-22839000
- Toll-Free Number: ☎ 1800 233 7227
- SMS Enquiry: Send “GSRTC <PNR>” to 56677
- Email Support: ✉ helpdesk@gsrtc.in
2. Division-wise Bus Depot Helpline Numbers
| Division | Enquiry Number |
|---|---|
| Ahmedabad | 079-22839000 |
| Vadodara | 0265-2424444 |
| Surat | 0261-2460460 |
| Rajkot | 0281-2450600 |
| Bhavnagar | 0278-2425002 |
| Full List | View All Depot Numbers |
GSRTC Live Bus Tracking
Track your bus in real-time using:
- GSRTC Official App (Android / iOS)
- Website: gsrtc.in → “Track Your Bus”
- SMS Tracking: Send “GSRTC <Bus No.>” to 56677
How to Track a GSRTC Bus?
- Visit gsrtc.in
- Enter Bus Number / PNR
- View Live Location & ETA
GSRTC Online Ticket Booking
✅ Book Tickets Online: gsrtc.in
✅ Mobile App: “GSRTC Connect” (Android/iOS)
✅ Payment Options: UPI, Credit/Debit Card, Net Banking
GSRTC Complaint & Feedback
- Online Complaint: GSRTC Complaint Portal
- Twitter: @GSRTCInfo
- Email: ✉ complaint@gsrtc.in
Frequently Asked Questions (FAQs)
❓ How to check GSRTC bus timings?
Visit gsrtc.in → “Schedules” → Enter route details.
❓ How to track a GSRTC bus without a PNR?
Use the bus number via SMS (Send “GSRTC <Bus No.>” to 56677).
❓ What is GSRTC’s cancellation policy?
- Online Cancellation: Available before departure.
- Refund: Processed within 3-7 working days.
Conclusion
GSRTC provides efficient, affordable bus services across Gujarat with real-time tracking, online booking, and 24/7 customer support. For updates, visit gsrtc.in or download the GSRTC Connect App.
📞 Need Help? Call 1800 233 7227 (Toll-Free)